And that’s a wrap! It is safe to say that Cinos’ debut at The Emergency Tech Show was a resounding success.

Transforming 999: Cinos Debuts at The Emergency Tech Show with Genesys and Cisco

Held at the renowned NEC Arena in Birmingham on the 18th and 19th of September, The Emergency Tech Show is recognised as the home of technology innovation for the emergency services. Bringing together decision-makers from the emergency services and pioneering tech innovators, the event showcases cutting-edge solutions driving real transformation in the field. With over 8,000 attendees and more than 150 exhibitors, it provides an unparalleled platform to explore the latest advancements shaping the future of emergency services and accelerating digital transformation across the industry.

Cinos, Genesys and Cisco at the Emergency Tech Show
Richard Evans delivering a keynote session: Moving 999 and Emergency Communications to the Cloud.

Cinos, in partnership with Genesys and Cisco, made a powerful debut at the show, presenting how our integrated solution enables emergency services to move their 999 and critical communications to the cloud in alignment with the Government’s Cloud First Policy. Sestek also joined us on stand, showcasing their AI-powered Virtual Translator, which helps call handlers communicate instantly with non-English-speaking callers, ensuring that language barriers don’t delay critical response.

At the heart of our offering is an end-to-end service delivered from the Cinos Cloud, which seamlessly integrates Cisco’s leading Unified Communications as a Service (UCaaS) and Genesys’ industry-leading Contact Centre as a Service (CCaaS). Combined with Cinos’ deep expertise in driving digital transformation for emergency services, our solution enables organisations to transition their critical communications to the cloud with confidence, unlocking new services, expanding capabilities and boosting overall performance.

Emergency Tech Show Highlights

On the second day of the show, Richard Evans, Chief Technology Officer at Cinos, delivered a keynote session, diving deeper into our cloud-based proposition. He outlined how emergency services can safely transition aging 999, 112, and 101 call-handling systems to the cloud, eliminating the risks of maintaining outdated, on-premise infrastructure. He addressed common concerns around migration and highlighted how Cinos ensures a smooth, secure, and reliable shift to cloud-based operations. Moreover, he emphasised how cloud adoption not only strengthens service continuity but also introduces new capabilities that better serve the public and empower emergency responders.

Ready to Explore the Future of Critical Communications with Cinos Cloud?

We’ll be sharing Richard’s full presentation in the coming weeks, so keep an eye on our blog and social media channels. Alternatively, to be the first to access this exclusive content simply provide you details below, and we’ll send you the presentation as soon as it’s available. Don’t miss out on insights that could transform your operations.

Explore the Future of Critical Communications with Cinos Cloud

We’d like to extend our sincere thanks to the teams from Cisco, Genesys, and Sestek for their invaluable support at our stand, as well as to the organisers of The Emergency Tech Show for hosting such an outstanding event.

And remember… don’t miss out! Be sure to sign up above to receive Richard Evans’ in-depth presentation: Moving 999 and Emergency Communications to the Cloud. If this is something you’d like to explore sooner, feel free to get in touch. We’d be delighted to discuss how we can support your project and help drive your digital transformation.

Cinos stand C40 at The Emergency Tech Show