Overview
We are proud to partner with Cisco to bring you Webex – a fully integrated collaboration experience with advanced calling, messaging, and meetings capabilities all in one elegant app. With Webex, streamline teamwork and produce great results, faster than ever.
Webex is a collaboration cloud-based service for calling, messaging, and meeting from any device.
It includes HD video, voice, messaging, file sharing, screen sharing, and conferencing in one easy-to-use and secure application that can integrate with the other tools you use to simplify workflows.
Whether at home, on the go, or together in a meeting room, Webex brings everyone together to do exceptional work. Solve business challenges, build stronger relationships, integrate with your productivity tools, bring projects to completion – Webex has the collaboration tools you need to keep work moving forward.
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Benefits
Webex brings together your teams, your customers, and your work, all the time, everywhere. Call, message, meet, share. Do all of it, right from within a specific space.
If you are seeking professional guidance for your project and would prefer to speak directly with an expert, please do not hesitate to get in touch. Our team are on hand to discuss your requirements so why not get the ball rolling today.
Key Capabilities
Webex enhances three of the most common scenarios for communicating in the workplace – calling, messaging, and meeting – by bringing all the workstreams together in a single app. Use this collaboration app to facilitate secure and reliable collaboration with anyone, both inside and outside your company.
Calling
| Feature | Benefit |
|---|---|
| Single Number Reach | Publish one business phone number and all your business calls will go to the device of your choice: desktop, tablet, or smartphone. |
| Wi-Fi Calling | From our mobile app you can place and receive business calls using Voice over IP (VoIP) and the cellular network using your business phone number. |
| VoIP Calling | Place and receive business calls using VoIP while roaming to avoid high roaming charges. |
| VoIP Handover | Automatically keep your VoIP calls as you move between data networks, such as from Wi-Fi to 4G / 5G LTE. |
| Multiple Calls | Handle two calls at the same time and even merge them into a three-way conversation. |
| HD Video | Use high-definition video and wideband audio codecs when you want to turn your audio call into a video call. |
| Corporate Directory | Easily access your corporate directory, enabling you to find colleagues within seconds with a simple search from any device. |
| Call Pull | Seamlessly move active calls from a desktop to mobile or the reverse with a single click, without interrupting your ongoing call. |
| Group Call Management | Group Call Management eliminates the cost and complexity from call centers by adding agent and supervisor features, as well as real-time and historical call queue analytics, to Webex Calling out of the box. |
| Choice of Numbering | Provide users with UK 01 / 02, non-geographic 03 numbers, or combine Webex with Cinos Mobile to share UK mobile (07) numbers between desktop and mobile with a choice of data packages for a single, comprehensive solution. |
Meetings
| Feature | Benefit |
|---|---|
| Space Meetings | Schedule a meeting or start an ad-hoc meeting with everyone in your space with a single click. And the bonus: everyone’s a host so anyone in the space can start the meeting. |
| Personal Meeting Room* | Enjoy your own private and secure online meeting room with a dedicated phone number where teams can participate in HD audio, video, messaging, and screen sharing collaboration. |
| Screen Sharing | Share your entire screen or just a specific app or a document, without additional downloads or separate web collaboration apps. Sharing can be done from your desktop and everyone can view it from a desktop, tablet, or smartphone. View in full screen or zoom in or out for better viewing. |
| In-meeting Chat | During meetings, desktop, and mobile participants can chat with one another to increase meeting effectiveness. |
| Guest Collaboration | Invite external people to join you in a multimedia collaboration session. |
| Recordings* | Record meetings for people who can’t attend or for those who want to refer back to what was discussed. Recordings are conveniently stored in your individual or group space for future review. |
| Presenter Controls* | Control various aspects of the meeting to manage the administrative side of the meeting. |
| Connect with Webex Devices | Share content wirelessly—when you connect to a Cisco Webex Board, desk, or room device, you can share content wirelessly when you’re not in a call or meeting from your Webex app.
Join a Webex Room Device. Also, you can search for a particular device, use the device to join a meeting, or make a call, and you can optimize audio or video of the shared content. |
*Advanced package requirements apply
Messaging
| Feature | Benefit |
|---|---|
| Direct and Group Chats | Enjoy extra flexibility with your chat messages: edit, delete, forward, flag for follow-up, quote, animated reactions, and threading. |
| Messaging Capabilities | Messaging and file sharing integrated with your content and workflow. |
| History | Everything is saved within your spaces, so you never lose track of your chats and content; all are safely archived. |
| Notifications | Minimise distractions without missing critical updates by customising your notifications so you only get alerts about messages that matter to you. |
| Presence Status | Smart presence lets you know when your colleagues’ available, removing the guesswork from communicating. |
| Offline Mode | View your messages and listen to your voicemail when you don’t have a data network connection, so you can always stay productive. |
| External Collaboration | Collaborate with people outside your company by adding external parties directly to spaces and federating with other XMPP applications. |
Collaboration
| Feature | Benefit |
|---|---|
| Spaces | Create dedicated spaces to bring together your teams, your customers, and your workflows. Add integrations to your key productivity apps to ensure you are always in the know. |
| Moderator Control | Control who is joining specific spaces. Only you can add people to the space, and you get other privileges like being able to delete people’s messages or files. |
| File Sharing | Simply drag and drop files with a colleague or in a space for your whole team and the files you receive are neatly organised, searchable, and saved. Integrate with key content management apps such as SharePoint and Box to work directly on documents from within your Webex spaces. |
| Whiteboarding | Sometimes a quick sketch explains an idea better than words. In Webex, you can create a whiteboard and draw on it to share your ideas. As you work and changes are saved automatically. |
| Intuitive Search | Easily search across spaces, people, messages, and files to find what you need. |
| Reduced Disruptions | Webex reduces noise disruptions with noise removal and speech enhancement. |
| Application Integration | While you’re chatting, everything you share with a colleague or a group, such as email messages or files from other business applications, is there at your fingertips. Webex is pre-integrated with Office 365, G-Suite, Salesforce, and other popular applications. For a complete list, check the Webex App Hub. |
